Perfect Phrases for Managers and Supervisors, Second Edition (Perfect Phrases Series) 2nd Edition

I Purchased, this book to help with some of our performance reviews with staff, and it had great insight. I also purchased a similar employee book that came from the Perfect Phrases series. Both are excellent.

I was pretty much thrown into a management position with no training what so ever. It's been a tough road and even after 8 years I still run into difficult situations that I'm not quite sure how to handle. With every new employee comes a new set of situations that I've never encountered before. This book is a fabulous tool with phrases that can be used when speaking with employees. This book covers so many different situations from phrases to help motivate staff, to phrases that can help you when discussing difficult personnel issues like employment terminations or performance problems. When I got the book in the mail, that evening I went through it and highlighted and flagged certain sections and phrases that I felt would be beneficial. The very next day I was confronted with an issue with one of my staff and when I spoke to that person I even used some of the phrases I got from the book. Although it's not a substitute for good management training (which I wish I had gotten before being thrown into that role), along with learning as I go, this book is going to be very helpful. I have already purchased two of the other books in this series "Perfect Phrases for Performance Reviews" and "Perfect Phrases for Dealing with Difficult Situations at Work". I would highly reccomend this book to anyone in a management or supervisory position.

This is a great book if you're writing evaluations on supervisors. There are hundreds of phrases under each rating category from Exceeds to Unsatisfactory. The only downfall is that it doesn't cover any Educational positions, but you can find generic phases under each of the rating categories. I wish I could find a book like this for just an employee, like a teacher.One more thing -- if you have the first edition to this book, there's no reason to buy this one. The differences are not worth the price of the book.

This is great for first time leaders like me. I don't supervise a lot of people. My group is small and intimate. But I still like to know how to approach them with questions and how to word them. This book is great for that!

These books are well written. I'm not sure if I ever used anything out of this one.

My favorite leadership bookSeries

I just became a Supervisor & did not no how to connect to the employees

Solid phrases. We have all heard these and they do not have the power to inspire. They are basic starter phrases for manager. If this is new for you - this book is a great resource. If you are an experienced manager please use these in combination with insights about the specific situation. this means facts, specifics relating to what the outcome would like, metrics, and compliments for the work that does work. You are going to need to do a bit more work than memorize phrases.